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Verizon Online Help Tutorials

Follow these interactive tutorials to learn how to use the calling features and services available with Verizon.

These presentations require the Macromedia Flash Player.

Tutorials
Call Waiting Tutorial
Call Waiting offers assurance that you won't miss an important phone call. In this tutorial, learn how to activate, cancel, and troubleshoot Call Waiting.

  Choose a version: Flash (broadband)
  HTML (dial-up)
 

Three-Way Calling Tutorial
Add a third person to a conversation. Get friends, family, or colleagues together any time you like. In this tutorial, learn how to place a three-way call, disconnect, and troubleshoot Three-Way Calling.

  Choose a version: Flash (broadband)
  HTML (dial-up)
 

Caller ID Tutorial
Caller ID lets you see who's on the phone, giving you the freedom to choose whether or not to take the call. In this tutorial, learn how to use Caller ID to screen calls before you pick up the phone.

  Choose a version: Flash (broadband)
  HTML (dial-up)
 

Call Forwarding Tutorial
Call Forwarding lets your calls follow you wherever you go, even to your cellular phone. If you are outside or in the car, you won't miss important calls.


  Choose a version: Flash (broadband)
  HTML (dial-up)